Information We Collect

When you interact with our services, we collect several types of information. Some you provide directly, while other data comes through your use of our platform.

Personal Information You Provide

• Contact details including your name, email address, phone number, and postal address
• Professional information such as your business name, industry sector, and role
• Financial background relevant to your education needs and learning goals
• Communication preferences and feedback you share with us
• Payment information processed through secure third-party providers

Information Collected Automatically

Our website collects technical data to improve your experience and ensure security. This includes your IP address, browser type, device information, pages visited, and time spent on our site. We use standard analytics tools to understand how people use our platform so we can make it better.

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing you with quality financial education.

1. Delivering educational content and program materials tailored to your learning path
2. Processing your enrolment and managing your participation in courses scheduled from September 2025 onwards
3. Sending important updates about your programs, schedule changes, and new offerings
4. Responding to your questions and providing technical or educational support
5. Analyzing usage patterns to improve content quality and platform functionality
6. Protecting against fraud, unauthorized access, and security threats
7. Complying with legal obligations under Australian law

We'll never sell your personal information to third parties. That's not how we operate, and it never will be.

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or destruction.

We implement multiple layers of security including encrypted data transmission, secure password protocols, regular security audits, and restricted access to personal information. Only authorized staff members who need access to perform their roles can view your data.

Sharing Your Information

We keep your information within our organization whenever possible. But sometimes we need to share limited data with trusted partners to deliver our services effectively.

• Payment processors who handle transactions securely on our behalf
• Email service providers who help us communicate program updates and educational content
• Analytics providers who help us understand how to improve our platform
• Cloud hosting services that store our data securely within Australia
• Legal and financial advisors when necessary for compliance purposes

All third-party service providers are carefully vetted and contractually required to protect your information. They can only use your data for the specific purposes we authorize, and they're prohibited from using it for their own marketing.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. You have the right to access, correct, and in some cases, delete your data.

Access and Correction

You can request a copy of the personal information we hold about you at any time. If you find any inaccuracies, let us know and we'll correct them promptly. Most updates can be made directly through your account dashboard, but you can also contact us for assistance.

Data Portability

Want to take your data elsewhere? We'll provide your information in a structured, commonly used format that you can transfer to another service provider. Just send us a request and we'll arrange this within 30 days.

Deletion Requests

You can ask us to delete your personal information, though there are some limitations. We need to keep certain records for legal compliance, particularly financial and education records. We're required to retain these for seven years under Australian tax and business regulations. For other data, we'll delete it within 60 days of your request.

1. Send your request to contact@harvioneqalu.com with the subject line "Privacy Rights Request"
2. We'll verify your identity to protect against unauthorized access
3. You'll receive confirmation within 5 business days
4. We'll process your request within 30 days for most requests
5. If we need more time due to complexity, we'll let you know the new timeline

Communications and Marketing

We'll send you important information about your courses, including schedule changes and program updates. These communications are essential for your participation and can't be opted out of while you're enrolled.

For marketing emails about new courses or additional services, you have complete control. Every marketing email includes an unsubscribe link, and you can change your preferences anytime through your account settings. If you unsubscribe, we'll stop sending promotional content within 7 business days, though you'll still receive essential program-related communications.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences, keep you logged in, and understand how people use our platform. These small text files are stored on your device and help us provide a better experience.

Types of Cookies We Use

Essential cookies keep the website functioning properly. They remember your login status and security settings. Analytics cookies help us understand which pages are most useful and where people encounter problems. Preference cookies remember your choices like display settings or timezone.

You can control cookies through your browser settings. Disabling certain cookies might affect your ability to use some features, but the core educational content will remain accessible.

International Data Transfers

We primarily store data within Australia, but some of our service providers operate internationally. When your information is transferred overseas, we ensure it receives protection equivalent to Australian privacy standards.

Our analytics provider processes data in the United States under appropriate safeguards. Our email service provider operates across multiple regions but is contractually bound to protect your information according to Australian privacy principles.

If you have concerns about international data transfers, please contact us to discuss alternative arrangements where possible.

Children's Privacy

Our services are designed for business professionals and adults seeking financial education. We don't knowingly collect information from individuals under 18 years of age without parental consent. If we discover we've inadvertently collected such information, we'll delete it immediately.

Our courses scheduled for late 2025 and 2026 are intended for adult learners with business experience. If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate options.

Changes to This Policy

Privacy practices evolve, and so does this policy. We review and update it regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our website.

The "Last Updated" date at the top of this policy shows when the most recent changes were made. We recommend reviewing this policy periodically, especially before enrolling in new programs.

Continuing to use our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, please contact us to discuss your concerns before the changes take effect.

Data Breach Response

Despite our security measures, no system is completely immune to breaches. If a data breach occurs that might affect your information, we'll notify you within 72 hours as required by Australian law.

Our notification will explain what happened, what information was affected, what we're doing to address the breach, and what steps you can take to protect yourself. We'll also report the breach to the Office of the Australian Information Commissioner when legally required.